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Best VoIP Providers Comparison
Why a VoIP Service is Perfect for your Business
If you are a business owner looking to expand your organizations internal and external communications system you are no doubt already familiar with the term VoIP. Voice over Internet Protocol, or VoIP as it is most commonly known is an extremely cost effective and reliable way for businesses to communicate with clients and customers wherever they are in the world.
No matter the size of your business it is likely your organization could benefit from the rich features available from the top-rated VoIP providers and because of this we have decided to review the best 15 for you you in this guide so you can find the perfect provider for your business.
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What Benefits Are You Looking For In a Business VoIP Service?
Finding the Right VoIP Provider
Choosing the best VoIP provider for your business obviously depends on a number of factors. These can range from the size of your business, how many users you initially need, through to your growth strategy and where you see your business in three to five years’ time.
Because of the number considerations that need to be made when searching for a VoIP provider, choosing the right solutions package for your business needs can be complicated. What is the perfect choice for one business is not necessarily the right provider for you so it is important to keep this in mind if you re looking for tailored solutions that can really benefit your organization. To help find the best VoIP provider for your business we have put together the following checklist and factors that you need to prioritize in order to help you find the right provider
Features and Overall Costs
For a number of businesses, cost is a contributing factor when looking for a suitable telephone system. When comparing VoIP with traditional phone systems there are significant cost savings to be made.
It is important however to look carefully at what features are included in the price that you pay because some providers may charge additional fees for functionality that some other providers include as standard. Business owners should also carry out a review of their business to determine what features and functions the business needs as a minimum to operate effectively without paying for other features you do not need or use, this is why custom solutions are often beneficial.
This is an obvious one but it is important that you choose a provider that delivers high quality calls around the clock. There is nothing worse than poor phone signal, particularly when you are speaking with an important client.
Although maintenance is greatly reduced with VoIP it is still important to consider providers with a high level of support who can assist you when problems do arise.
This point relates to individual packages offered by providers. It is important that the provider you choose offers solutions that will allow your business to grow and expand. Some providers will also often custom tailored packages designed specifically to enable your business to get the most from your VoIP service.
Third Party Integrations
Perhaps you want to integrate your VoIP with your existing systems and processes. If this is something that you require, make sure that the product you need offers this function.
Overlooking this step means you could spend a considerable amount of time migrating your business data or creating databases from scratch which is both time and resource intensive. Whether you need integration with Dropbox, a CRM solution or Salesforce, make sure that the solution you wish to use fits in with your existing processes.
These factors cover the absolute basics you should be looking to identify about any VoIP provider you’re considering. There are of course many other considerations that need to made and we look to cover all of these aspects in our in-depth reviews below.
VoIP Provider Reviews
Price (per user/per month): $24.99 $44.99
Deployment Options: Hosted (Cloud)
RingCentral Office offers several cloud-based plans, depending on your business demands.
RingCentral is used by over 300,000 businesses, and offers its own set of competitive plans. Indeed, its middle-tier premium package comes with 2,500 toll-free minutes per month and allows up to 25 people to participate in HD video conferencing.
Their Standard plan covers up to 19 users for $24.99 per user/per month, includes 1,000 toll-free minutes, a mobile app, a call management interface, and many more features.